03 AI agents and chatbots
AI assistants
Assistants for your website, SMS and phone. They answer questions, take enquiries and book appointments, then hand over to you.
Three channelsOne assistant
WebsiteDo you do emergency call-outs?Yes, 24 hours. Can I take your postcode?
SMSSorry we missed your call. How can we help?Need a quote for a boiler service
PhoneAnswered
AI voice, details taken
AI voice, details taken
What we set up
Website and SMS assistants
An assistant on your website and by text message that answers common questions and takes enquiries.
Customer enquiry handling
Enquiries are answered when nobody is free, then passed to your team with the details taken.
AI voice answering
Calls are answered when nobody can pick up, details are taken and your team is told.
Lead capture and appointment support
Names, contact details and what people need are recorded, and people can book a time.
Signs it could help
- Enquiries arrive out of hours and wait until morning
- The same questions are answered many times a day
- Calls go unanswered while the team is on jobs
- People leave the website without getting in touch
Works well with
How it works
- 1Set upWe agree what the assistant answers, what it asks for and when it hands over.
- 2ConnectIt is linked to your CRM, your calendar and the channels you use: website, SMS or phone.
- 3TestTested with your real enquiries before it goes live.
- 4Hand overConversations and details land with your team, who take it from there.
Questions
- What is an AI assistant?
- An AI assistant talks to visitors on your website, by text message or on the phone. It answers common questions, takes enquiries and helps people book, then hands over to you. We set it up and connect it to your other systems.
- Does it tell people it is an AI?
- Yes. It says it is an AI. It answers common questions, takes details and passes anything important to your team.
- What happens when it cannot answer?
- It takes the person’s details and what they need, then hands over to you. Nothing important is left with the assistant.
Free discovery call
Tell us what slows your business down.
We talk through how you handle enquiries, bookings, admin and follow-up. If we can help, we suggest where to start. If not, we say so.