Frequently asked questions
Straight answers before you get in touch.
Not answered here? Send it to us.
Send an enquiry through the contact page. A few sentences about what you want to fix is enough. If a call is easier, say so and we will arrange a free 30-minute discovery call by email. We use it to understand your business, your goals and where we can help most. No obligation, no sales pressure.
No. We work with owners who have no technical background. We build it, hand over a working system and show your team how to use it.
Mainly UK small and medium businesses, usually owner-run or with small teams. Sectors include professional services, trades, retail, hospitality, healthcare and other service businesses.
Yes. We work remotely across the UK and in person across London and Essex.
Six areas: AI strategy and training, business automation (CRM setup and automation), AI assistants, enquiry systems (lead generation and social automation), smart websites and business app development. We also build our own products: BrushUpIQ, GuardOnIQ and 2Gaff.
Software that handles repetitive tasks for you: following up leads, sending reminders, routing enquiries or updating your CRM. It cuts admin time and gives enquiries a faster, more consistent response.
An AI assistant talks to visitors on your website, by text message or on the phone. It answers common questions, takes enquiries and helps people book, then hands over to you. We set it up and connect it to your other systems.
We build bespoke CRMs rather than reselling a platform. Yours is designed around your enquiries, stages and records. We talk through what you already use on the discovery call.
Yes. We design and build apps for internal operations, customer service and business workflows. Features, platforms and integrations are agreed for each project.
It depends on what we build and how many systems are involved. We give you a clear timeline at the discovery call stage, before work starts.
Every project is quoted after the discovery call. We do not publish prices, because two businesses rarely need the same thing.
Yes. We support, improve and expand any system we build. Terms depend on the service and are agreed up front. Existing clients can email [email protected].
We are a small, hands-on team. We do not outsource, oversell or disappear after delivery. We focus on practical results.
BrushUpIQ is our AI quiz generator. Upload a document, paste text or add a link, and it builds a quiz with explanations. It is live at brushupiq.com and free to get started.
GuardOnIQ is our workforce operations platform for UK security and events providers. It covers staff and shifts, attendance, incident reporting, compliance records, clients and sites. It is in pilot with a Founding Customer Programme. Details at guardoniq.com.
2Gaff is our app for residential communities. Residents and the property team share notices and events, book shared spaces, raise reports, vote on requests and trade on a neighbours’ market. It does not handle rent or payments. It is available on Google Play and as a web app in a desktop browser, with an iOS version coming soon. Details are at 2gaff.com.
Yes. Alongside local SEO and listings, we structure your website and business information so AI search tools and assistants can find, understand and cite it. This is part of the Smart websites service.
No questions in this topic yet.
Tell us what slows your business down.
We talk through how you handle enquiries, bookings, admin and follow-up. If we can help, we suggest where to start. If not, we say so.
